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EP. 145
Why Low EQ is Costing Your Business Thousands
Most builders think EQ is fluff. Estie Briggs proves it’s the operational system that prevents change order disputes and crew turnover.

Most builders ignore Emotional Intelligence until a key Project Manager quits mid-job or a client fires them over a heated argument. Estie Briggs breaks down the "People Systems" that stabilize your workforce, proving that jobsite drama is actually an expensive operational leak you can plug with the right data.

39:48

Spotify

How to Systematize Jobsite Culture (feat. Estie Briggs, MSOD)

Beyond the Bid | Practical AI for Builders · Episode

39:49

YouTube

How to Systematize Jobsite Culture (feat. Estie Briggs, MSOD)

In construction, we hire for hard skills—can they read plans? Can they run a crew? But we fire for behavior. The yelling matches, the silence during change order negotiations, the "panic parties" when a schedule slips... builders often dismiss this as "just personality." But in reality, it is an expensive operational leak that costs you $150,000+ every time a key Project Manager walks off the job. This week, Estie Briggs (Founder of Briggs Performance Consulting) proves that "soft skills" are

36:15

Tella

Estie Briggs | Systematizing your Crew's EQ — Tella

Estie Briggs, founder of Briggs Performance Consulting, joins the podcast to discuss the importance of emotional intelligence (EQ) in construction. She explains how EQ is not a soft skill but a crucial operational tool that can prevent burnout, improve team dynamics, and boost profitability. The conversation highlights practical EQ tools like the mood meter and affective labeling, and the benefits of EQ assessments for individuals and teams.

Show Notes
Guest
Estie Briggs, Owner of Briggs Performance Consulting
Credentials
Workforce Efficiency Architect, PMCA Partner, 200+ Construction Workshops
Featured Methodology
The EQ-i 2.0 Framework & DiSC Assessment
Guest Resource
EQ Notion Resource Page
(Mentioned in episode)
Episode Duration
This insightful discussion spans 35:15, packed with actionable strategies

Table of Contents

Table of Contents

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Episode Highlights & Insights
Dive into the core strategies for transforming your hiring process and securing top talent efficiently.
LEAD MAGNET
The Construction Leader's EQ Assessment
You can’t manage what you don’t measure. Stop guessing why your team is fighting and start using data to pinpoint the friction. This assessment reveals the specific "soft skill" gaps causing your hard dollar losses.
Mentioned at 26:18 in the episode.

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TESTIMONIAL
  • "It’s not traditionally rewarded to talk about your feelings in this industry... but it doesn't cost anything to use that information strategically. If you can't read the room or how you're impacting other people, that is where you have to start." — Estie Briggs
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